Frequently Asked Questions
Find answers to common questions
Payments
Yes, browsing reviews and writing reviews is completely free for consumers. Businesses can claim a basic profile. Premium features are available through our paid plans for businesses that want additional tools and visibility.
We accept all major credit cards including Visa, Mastercard, and American Express. Business subscriptions can also be paid via annual plans.
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to premium features until the end of your billing period.
Suggestions
The most helpful reviews are specific and detailed. Describe what product or service you used, what went well, and what could be improved. Be honest and fair in your assessment.
Photos can make your review more helpful and credible. If you have relevant images of the product, service, or location, we encourage you to include them.
If your experience with a company changes over time, you're welcome to update your review to reflect your current opinion. This helps keep information accurate for other users.
Recommendations
Look for businesses with a consistent history of positive reviews across multiple customers. Pay attention to how businesses respond to feedback - companies that engage constructively with reviews often provide better customer service.
Terms&conditons
Reviews must be based on genuine experiences. We don't allow fake reviews, spam, hate speech, or personal attacks. Reviews should focus on the product or service rather than individual employees.
Booking
Search for your business on our platform and click "Claim this business". You'll need to verify your ownership through email or phone verification. Once verified, you can update your profile and respond to reviews.